Important Update to IRS Transcript Processing Delays
Updated June 14, 2022
We continue to see a severe delay from the IRS in transcript processing. The IRS is aware of this issue and continues to look for a resolution. We are in constant contact with the IRS and would like to share the latest information.
Here are key takeaways from our call this week with the IRS:
- IRS continues to deploy updates to their new file management system
- IRS have onboarded many new employees that are being trained
- Overtime is ongoing
On a positive note, we have seen improvement from the IRS regarding increased numbers of order fulfillment for the past week. For your information, the IRS deployed a workflow management technology in Q1 that continues to be the root cause of the large number of missing orders and severely delayed turn times. It should be noted that NCS immediately reorders anything the IRS fails to verify receiving.
On Tuesday, the IRS adjusted their turn time goals to the following:
- 10 day turn time by 7/29/22
- 5 day turn time by 8/19/22
- 65-72 hour turn time by 8/26/22
We continue to work closely with the IRS to address your need for faster turn times.
Should you have any questions, please contact customer support:
firstname.lastname@example.org | 800-582-7066
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